Privacy Policies

Welcome to GOLDEN GRAPE TRAVEL ("we," "us," or "our"). "Golden Grape Travel" is a "DMD KAPADOKYA SEYAHAT TİCARET LİMİTED ŞİRKETİ" company. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

 

1. Information We Collect
We may collect personal information about you in various ways, including:

 

Personal Identification Information: Name, email address, phone number, and mailing address.
Travel Information: Passport details, travel preferences, booking details, and payment information.
Usage Data: Information about how you use our website and services, including IP addresses, browser types, and pages visited.
Cookies: Small data files stored on your device to enhance user experience and analyze site traffic.


2. How We Use Your Information
We use the collected information for various purposes, including:

To Provide Services: Process your bookings, reservations, and payments.
To Communicate: Send you updates, promotions, and respond to your inquiries.
To Improve Our Services: Analyze usage patterns to enhance our offerings and website functionality.
Legal Compliance: Comply with applicable laws, regulations, and legal processes.


3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and travel partners.
Legal Authorities: When required by law or to protect our rights, privacy, safety, or property.


4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

5. Third-Party Links
Our website may contain links to other websites not operated by us. We have no control over these sites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

 

6. Your Privacy Rights
Depending on your location, you may have rights related to your personal information, including:

Access: Request access to your personal information.
Correction: Request corrections to any inaccuracies.
Deletion: Request deletion of your personal information under certain conditions.
Opt-Out: Opt-out of marketing communications.


7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us to have it removed.

 

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

 

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

Email: info@goldengrape.com
Phone: +90 534 069 14 73
Address: ÇAVUŞİN KÖYÜ 2.KÜME MEVKİİ 2.KÜME EVLERİ NO:118/1 AVANOS/NEVŞEHİR/TÜRKİYE
 

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